Friday, November 4, 2011

Before Ordering

TO ORDER

Once you've found something you like and wish to make a purchase,

1) Leave a comment on the particular entry
2) Your comment should include the item you're interested in as the 'Subject', and your e-mail in the 'Message' section      OR
3) Email to farmwaylove@gmail.com
4) We will send you an invoice within 48hrs
5) Please note that items might be slightly darker in reality than picture.


TO PAY

Once we've corresponded and agreed on payment, you can pay either through

1) POSB Funds Transfer (preferred)
OR
2) Interbank Transfer

Account Details: POSB SAVINGS 145-01818-8

Upon receiving your payment, we will send your items out ASAP :)



DELIVERY

1) Postage prices will vary (depending on the weight). Normal charges will be $1.50 per item, $0.50 extra for each additional item.
2) Registered mail is always encouraged (it costs $2.24 more on top of normal postage).



TERMS&CONDITIONS  (please take time to read this)
1) We will not be held responsible for lost parcels / damaged mailed-out items should you not opt for registered mail
2) We do not do reservations of items
3) Receiving an invoice will allow reservation of the item for 24hrs, and payment must be made within this time frame to secure your purchase
4) Prices are non negotiable
5) All ATM transfers must be accompanied with a snapshot (no scans allowed) of your transaction receipt. We reserve all rights to reject any orders without the snapshot. No refunds will be made as well.



Exchange Policy
1) We do not do refunds, returns, or exchanges, unless the item received is defected and we are out of stock for an exchange piece
2) If the item received if defected, kindly enclose a picture of the defect via email